Karen Klein -- the 68-year-old school bus monitor who was verbally abused by a gang of students in NY -- has FINALLY received an apology from 2 of the little jerks.
The statements of apology were written to Karen ... but have since been released by police.
One letter -- penned by a boy named Josh -- reads, "I am so sorry for the way I treated you."
Josh continues ... "When I saw the video I was disgusted and could not believe I did that. I am sorry for being so mean and I will never treat anyone this way again."
Another student -- identified as Wesley -- penned a note that read, "I feel really bad about what I did. I wish I had never done those things. If that had happened to someone in my family, like my mother or grandmother, I would be really mad at th e people who did that to them."
Karen has said she feels bad for the little kids who bullied her.
So, we gotta ask ...Â
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